Fireflies.ai is an AI-powered meeting assistant designed to capture conversations accurately and turn them into searchable, actionable knowledge. It joins your calls across Zoom, Google Meet, Microsoft Teams, Webex and most major conferencing platforms, recording audio and producing fast, reliable transcriptions so you can stay engaged without worrying about notes. After each meeting, you get a complete transcript with speaker identification, an AI-generated summary, key highlights and actionable follow-ups you can assign or sync to your existing tools.
Its search and knowledge features let you instantly pull insights from past conversations by keyword, topic, speaker or date, giving teams a single place to revisit decisions, customer feedback and internal discussions. Fireflies also offers conversation intelligence capabilities that track talk-time distribution, sentiment signals and topic patterns across calls, helping teams analyse performance, improve coaching and uncover trends that may not surface in manual note-taking.
Fireflies integrates with calendars, CRMs, project management platforms and storage apps, allowing transcripts, summaries and tasks to flow automatically into tools like Salesforce, HubSpot, Asana, Notion and Slack. You can upload existing audio or video files for transcription, invite the Fireflies bot to live meetings or design automated workflows that push insights wherever your team needs them.
Used by organisations ranging from solo operators to large enterprises, Fireflies is built for scale and privacy. For customer calls, sales reviews, team meetings or interviews, it captures the details, structures the information and helps teams act on what matters.